PRIVACY POLICY
Last updated: 18 August 2026
1. ABOUT HOLLYTREE LIMITED
HollyTree Limited provides roofing services and operates this website. You can contact us on +44 7462 189652 or Hollytreeltd@mail.com.
2. INFORMATION WE MAY COLLECT
We may collect information such as your name, telephone number, email address, property address or postcode, roofing enquiry details, form submissions, communication history, appointment or survey information, and website usage information where analytics are enabled. We only collect information relevant to the interaction you have with us.
3. HOW AND WHY WE USE INFORMATION
Information may be collected through website enquiry forms, telephone calls, email, SMS, direct communication, booking or quotation requests, and website analytics where enabled. We may use it to respond to enquiries, arrange quotations and surveys, communicate about roofing work, manage appointments, provide requested services, maintain customer records and meet legal obligations.
4. LAWFUL BASES
Depending on the situation, we may process personal information because you have asked us to take steps before entering into a contract, to perform a contract, for legitimate interests, to meet legal obligations, or with consent where specifically required.
5. SHARING, CRM AND RETENTION
We may share information only where necessary with relevant service providers, including CRM and communications platforms, website hosting and email providers, contractors or professional advisers, and legal or regulatory authorities where required. Website enquiries may be processed through third-party CRM and communications platforms such as GoHighLevel to manage enquiries, appointments and communication. Information is kept only for as long as reasonably necessary for these purposes and applicable legal, accounting or operational requirements.
6. SECURITY, RIGHTS AND COMPLAINTS
We use reasonable organisational and technical steps to protect information. Depending on the circumstances, you may have rights including access, correction, erasure, restriction, objection, data portability and withdrawal of consent where consent is relied upon. Requests can be made to Hollytreeltd@mail.com. Please contact HollyTree first with concerns; you may also have the right to complain to the UK Information Commissioner’s Office.
7. COOKIES, ANALYTICS AND THIRD-PARTY LINKS
The website may use necessary cookies and, where configured, analytics or advertising technologies. External websites have their own privacy practices and HollyTree is not responsible for them. This notice may be updated from time to time, with the latest version shown on this page.